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General
     Q: Is Rideau Place on-the-River regulated?
     Q: What makes Rideau Place on-the-River special?
     Q: How long has Rideau Place on-the-River been in operation?
     Q: What type of residents does Rideau Place on-the-River attract?
     Q: What fire safety precautions are taken at Rideau Place on-the-River?
     Q: Where is the Hair Salon?
     Q: Who owns Rideau Place on-the-River?
     Q: Does Rideau Place on-the-River offer convalescent care?


General
     Q: Is Rideau Place on-the-River regulated?
  A: The provincial government does not regulate seniors' living residences. It is, therefore, important to ensure that the residence you choose delivers on all of its service commitments. Rideau Place on-the-River is a strong supporter and approved member of the Ontario Residential Care Association (ORCA) which is the provincial body responsible for monitoring the retirement living sector. Rideau Place on-the-River has been awarded ORCA's highest certification three (3) years during its last inspection. ORCA is recognized by the Ontario Government which also helps fund a Consumer hotline.
   
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     Q: What makes Rideau Place on-the-River special?
  A: With such a diverse and esteemed resident population, Rideau Place on-the-River bubbles with a personality unique from Ottawa's mainstream seniors' living options. Ours are very special people, with intriguing backgrounds who share a taste for the dignified and impeccable. These special people all enjoy a joie de vivre that can only be experienced at Rideau Place on-the-River.

Our warm and friendly staff caters to your needs in a First Class fashion. At Rideau Place on-the-River we're committed to enhancing our superb surroundings with exceptional service.

In fact, it's our intent to assist each one of our valued residents to enjoy life to its fullest! From our caring nursing staff to our gracious food services team, creative events co-ordinator, helpful chauffeur, on-site meticulous gardener and thoughtful management staff, we're here to help. And, it's special people - like you - who contribute to a most enjoyable Rideau Place on-the-River personality.
   
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     Q: How long has Rideau Place on-the-River been in operation?
  A: Rideau Place on-the-River has been in operation since 1988.
   
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     Q: What type of residents does Rideau Place on-the-River attract?
  A: The residents of Rideau Place on-the-River make it special. Since opening, Rideau Place on-the-River has been home to individuals and couples from all walks of life including renowned Senators, members of parliament, senior civil servants, judges, professionals, entrepreneurs, business executives, artists and many other fascinating individuals and couples. These special residents all enjoy a joie de vivre that can only be experienced at Rideau Place on-the-River.
   
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     Q: What fire safety precautions are taken at Rideau Place on-the-River?
  A: Optimum fire safety is a priority commitment at Rideau Place on-the-River. The residence has a sprinkler system throughout the building and management works closely with local fire authority on the annual approval of a fire plan. The staff and management also co-ordinate and record regular fire drills.
   
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     Q: Where is the Hair Salon?
  A: Professional hair care is available, on-site, at our fully equipped Salon. Residents book appointments and pay the hairdresser directly.
   
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     Q: Who owns Rideau Place on-the-River?
  A: Chartwell Seniors Housing Inc, owner of Rideau Place on-the-River, is a Toronto-based operator of multi-family and seniors' apartments, seniors' living residences and long-term care facilities located in Ontario, British Columbia and Quebec. Chartwell's senior management team has collective experience exceeding 100 years in the retirement sector and works closely with Rideau Place on-the-River management and staff to ensure that customer expectations are met and, more often than not, exceeded!
   
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     Q: Does Rideau Place on-the-River offer convalescent care?
  A: Yes, we provide short-term accommodation in response to a range of individual needs and interests. Our professional nursing team is available 24 hours a day to monitor your personal care needs. Convalescent care includes personal care assistance, on-site Physiotherapy and Nutrition Services. For additional fees, you can arrange, for cable, our state-of-the-art telephone system (which connects you to on-site staff around the clock) and continental breakfast delivered to your suite, when you're feeling under the weather.
   
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